Terms and conditions

How to order:
By Internet: filling in the order form in all its details.
By Telephone: By calling the number +39 392 72 81 009 from Monday to Friday from 9:30 to 18:30 hours continuously.
Prices and availability of products may be subject to change. We will communicate the receipt of the order, confirming the availability and the price of products, and the mode of payment and transport

All orders received will be processed within 24-48 hours

Delivery Method:
the shipping costs for ITALY are as indicated in the order process. for shipments abroad we advise you to contact us by e-mail. our materials traveling by express courier. the average delivery time on all the national territory of about 24/48 working hours after the order date. The contribution of shipping costs will be indicated in the purchase procedure. As we offer a choice of different items, it can happen that one of the products requested is not available in stock: in this case, before continuing these payments, you will be contacted via phone or e-mail.

Methods of payment:
Credit Card: directly online via the Paypal secure server that guarantees the safety of the data transmitted.
Cash directly to the courier with a fixed expense contribution of € 3,00.

Return Policy:
in accordance with the provisions in articles 64 and following of Legislative Decree 6 September 2005 n. 206 (as amended and supplemented), the customer (consumer), where not satisfied with the products or the terms of the goods and services purchased from, May return those goods or waive the right to provide services and receive a refund of the price already paid at the time of advance payment no later than 14 (fourteen) days the date of purchase. The costs of sending the product by the Customer to DAMA S.R.L. are charged to the customer.

Rules for exercising the right of withdrawal:
The buyer wishing to exercise the right provided for in Article D. LGSL. 206/2005 must strictly adhere to the following: Send a registered letter no later than 14 (fourteen) days from the date of purchase to the address: 'DAMA S.R.L.' - Via Nuova Toscanella, 235 - 80145 Napoli (NA) - Italia, with which it gives notice that it intends to exercise the right of withdrawal and in the same list number for your bank account, CAB code, ABI code of the bank's own name and number of the agency so that it can proceed with the issue of the bank transfer. Provide for the prompt dispatch of the goods INTEGRA AND NOT USED in its possession no later than the tenth day of receipt (date of delivery postmark) at: 'DAMA S.R.L.' - Via Nuova Toscanella, 235 - 80145 Napoli (NA) - Italia 'DAMA S.R.L.' as provided for in the abovementioned decree, shall, within the legal deadline (cleared through the customer's withdrawal control practices) to reimburse the buyer the amount he paid for the purchase of the goods, net of shipping costs Moreover, the buyer must return the goods to 'DAMA SRL' by carrier or by insured postage paid parcel. Will not be withdrawn under any circumstances parcels cash or in carriage.

Data Processing
Personal data shall be kept in our electronic archives in full compliance with the laws 675/96 and DM 318/99. The provision of personal data is optional, but is required to access the pages reserved for members to interactive services. These data will be used for purposes related to enrollment in those categories, for statistical and market research, for purposes of information, promotional and commercial and advertising offers from our company as well as to forward catalogs and orders on . The only name, surname, email address and city of residence of the members appear online in forums, each time you participate. At any time and free you will be able to exercise the rights provided by the above law (access, correction, integration, opposition, cancellation of data), by communicating to the following email address or by writing to 'DAMA S.R.L.' - Via Nuova Toscanella, 235 - 80145 Napoli (NA) - Italia. All data will not be communicated to companies other than 'DAMA S.R.L.' or used for other purposes..